What to do if Yale door lock does not respond, and the door lock is locked and inaccessible
If the door lock is unresponsive, and the door lock is locked and inaccessible, the lock may be in privacy mode. If this is the case, use the application or the master code to unlock the door and access the home.
The batteries may also be dead, if the batteries are dead, use a 9 volt battery in the convenient aux power port, then use the code to open the door and replace the batteries.