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VIP Service Plan Guarantee


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The NorthStar Difference.

At NorthStar, we use the highest quality technology and home automation equipment available. However, even the best technology needs service or repair now and then.

NorthStar’s VIP Service plan provides the industry’s best warranty and guarantees.

Our Guarantee To You.


  • Lifetime warranty on new hardware
  • Lifetime warranty on existing security hardware
  • No trip fees on service calls for the first 120 days
  • Free lifetime battery replacement
  • False alarm protection guarantee
  • Theft protection guarantee
  • Free system move after one year
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